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1.0

On August 7, 2018, my brother, mother and myself visited the Golden Corral restaurant on NC Hwy 55 in Durham, North Carolina and were met with one of the most heinous forms of racial discrimination-- asking to show a receipt following the purchase of our meal.

As most people are aware, customers purchase their meal at a cash register located in front of the restaurant where a cashier sits and takes your money. Then, the rest of the dining experience is completely self serve. The manner in which the restaurant is set up leaves very little opportunity for a customer to steal anything or leave without paying. However, as my family and I sat down to eat our food, a server stood over our table and literally watched us begin to eat. When I asked why he was standing at our table staring at us, the worker asked to see a receipt for our purchase. I was immediately stunned but reached into my purse and handed the worker my receipt. I also asked why he needed to see my receipt when my family and I had left the cashier station only 5 minutes prior. We thought that there was no reason on Earth why someone would suggest or even accuse us of having not paid for our food. Ridiculous.

We watched as the worker made notations on the receipt and explained that he had to check for our drink purchases. I had water, and both my brother and mother had tea. What was the issue? Is this particular Golden Corral location having a problem with customers not paying? How so? And, if so, why harass, humiliate and degrade everyone else? If the restaurant is having a problem with customers not paying, then there needs to be a better way in which to handle it. The current policy is discriminatory and racist. As a paying customer, I have the right to sit down and eat in peace, without being stared at by a restaurant worker because he thinks that I stole my food. That is insane!

There is no disclaimer or sign anywhere inside or outside the restaurant warning customers of this ridiculous policy and Golden Corral underhandedly implemented it for a very strategic and sneaky reason. If customers knew beforehand that they would be asked to produce a receipt AFTER sitting down to eat, they may think twice and go elsewhere. My family and I were not the only upset diners that evening. During our meal, we saw two other parties who expressed their discontent at the receipt policy and I even spoke to one of the other customers about it. This woman stated that she was unhappy and planned to file a complaint.

The people in the corporate office are fooling only themselves, if they think that what happened to Starbucks could and would not with Golden Corral. I have pledged to get the word out via social media about Golden Corral's racist receipt policy. It is no secret that a large number of African Americans live in Durham and thus Golden Corral feels the need to keep us in check using a disgusting policy associated with an abysmal history of deep-seated racism in places of public accommodations.

When will it ever end?

Reason of review: discriminatory receipt policy.

Preferred solution: Boycott.

Golden Corral Cons: Being treated like a criminal.

Location: 5006 Apex Highway 55, Durham, NC 27713, USA

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Guest

I have never been to Golden Coral without having my receipt checked - sometimes more than once. Especially if we order a drink other than water as there is a charge for that.

You sound like a spoiled child with this ridiculous complaint and throwing racism in there makes it worse. Grow up.

Guest

O come on. Get real.

Why is it racism every time someone of color gets angry. You really need to get that chip off your shoulder and think that maybe just maybe your over reacting or being an idiot.

Guest

Yes, found out myself after a few visits that we are suppose to have our receipts on the table for the server to initial as being served. Now I'm into the habit, but was told a couple of times that I needed to place the receipt on the table for verification. Seems to be the same policy in every Golden Corral I visited along the west coast.

Guest

it's actually company policy for the wait staff to check all receipts

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