On the 17th of March 2013 my mother took my wife and I out to eat. We went to eat at the Golden Corral on 9111 N Loop 1604 W, San Antonio, TX 78249, and we were very disappointed.
They were very under staffed; we had to wait on food to be restocked before we could eat. There were food that was wasted on the counters and not cleaned up. I feel like if your short on staff members then you shouldn’t have someone outside the door warning everyone that the price is higher then normal. I love Golden Corral and have always eaten at their restaurants, but I would never go back to this one.
The cook that was grilling the meat was very rude and the bread area only had 10 pieces in it. We had to wait for them to bring food out of the back to stock the food line. When we asked the waiter how long it would take for them to restock and he said 5 minutes. So 10 minutes has past and still no bread.
I am not trying to be picky but after eating with you guys for years I know these are not your standards. I understand that sometimes children mess over the dessert bar, but the one person back there didn’t have time to clean up the mess the kids made because she was to busy trying to decorate 6 cakes. Ice cream machine was over running and dripping all over the floor. But instead of anyone cleaning as they go it seems that they ignored it.
The chairs, tables, and window seals look like they haven't been cleaned in a while. We ended up leaving after about 15 minutes. We didn’t even eat.
I felt it’s my duty to let someone know that this issue has occurred.
Product or Service Mentioned: Golden Corral Waiter.
Monetary Loss: $46.