Went to the golden corral in orem, ut for dinner. Took my sister, her child and my two kids.
The waitress had a bad attitude the second we walked into her area. The food was disgusting. Potatoes taste like chemicals, spinach burnt, rolls dry, chocolate fountain taste like water and cocoa powder, pumpkin pie was rubbery and crust separated as if it was not cooked together. After the disappointment and ready to leave hungry i asked the waitress if there were new cooks today or if something had changed.
(I used to eat at the logan location atleast 3 times a month but moved down here) she asked exactly what was the problem, she needs to know everything to go find out. Told her everything written above and shortly a manager comes over. Tell him what was wrong and his remark was the potatoes are shipped premade now and others have brought it up but theres no chemicals in it. That was his solution to my dissatisfaction.
All around felt brushed off. Im a single mom just blew $50+ on dinner and everyone left hungry. No refund was offered or coupon to come back at a future date, nothing.
Definitely will not be eating at that location where the food wwas horrible and staff matched. Ill drive the 2 hours to the location where at least the manager wouldve attempted to make it right.
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