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Contact Golden Corral Customer Service

Golden Corral Phone Numbers and Emails

Toll-Free Number:

  • (800) 284-5673
Call customer service
Send Message

Customer Service:

  • (919) 782-4880

Accessibility:

  • (919) 781-9310

Alabama:

  • (256) 841-3673
    1720 Cherokee Ave Sw Cullman, AL
  • (334) 677-9976
    3340 Ross Clark Circle Dothan, AL
  • (256) 766-2799
    362 Cox Creek Parkway Florence, AL

Alaska:

  • (907) 563-9000
    4520 Union Square Drive Anchorage, AK

Arizona:

  • (520) 836-6322
    2082 E. Florence Blvd. Casa Grande, AZ
  • (623) 925-9075
    420 North Dysart Road Goodyear, AZ
  • (623) 937-0866
    5679 W. Northern Avenue Glendale, AZ

Arkansas:

  • (479) 484-1040
    1801 S. Waldron Avenue Fort Smith, AR
  • (479) 443-0433
    4507 North College Ave Fayetteville, AR
  • (501) 771-4605
    5001 Warden Road North Little Rock, AR

California:

  • (562) 925-5557
    17308 Bellflower Blvd Bellflower, CA
  • (626) 839-8188
    17635 Castleton Street City Of Industry, CA
  • (657) 456-0147
    2190 E Lincoln Ave Anaheim, CA
  • (661) 834-7224
    5001 Ming Ave. Bakersfield, CA

Colorado:

  • (303) 306-9171
    11090 East Mississippi Avenue Aurora, CO
  • (303) 865-4250
    15775 E. Arapahoe Road Centennial, CO
  • (719) 591-9870
    1970 Waynoka Road Colorado Springs, CO

Connecticut:

  • (203) 783-1817
    74 Turnpike Square Milford, CT

Florida:

  • (561) 733-3787
    389 Winchester Park Blvd. Boynton Beach, FL
  • (941) 761-0872
    5525 Cortez Drive Bradenton, FL
  • (407) 788-2700
    897 West Town Parkway Altamonte Springs, FL

Georgia:

  • (229) 446-0101
    1228 N. Westover Avenue Albany, GA
  • (706) 447-3718
    231 Bobby Jones Expressway Augusta, GA
  • (678) 867-2881
    915 North Point Drive Alpharetta, GA

Idaho:

  • (208) 466-2883
    2122 North Cassia Street Nampa, ID
  • (208) 665-5628
    3458 N Fruitland Lane Coeur D Alene, ID
  • (208) 373-7101
    8460 West Emerald Street Boise, ID

Illinois:

  • (847) 658-8899
    1591 S. Randall Road Algonquin, IL
  • (618) 462-4125
    350 Homer Adams Parkway Alton, IL
  • (630) 499-9415
    4270 E New York Street Aurora, IL

Indiana:

  • (812) 258-2540
    1402 Cedar Street Clarksville, IN
  • (812) 275-0311
    1521 James St. Bedford, IN
  • (765) 400-1608
    6315 Scatterfield Road Anderson, IN

Iowa:

  • (712) 366-1832
    3103 Dial Drive Council Bluffs, IA
  • (563) 355-5611
    5202 Elmore Avenue Davenport, IA
  • (712) 276-3333
    5230 Sergeant Road Sioux City, IA

Kansas:

  • (913) 390-0223
    13440 S. Blackbob Road Olathe, KS
  • (785) 273-5354
    1601 Sw Wanamaker Road Topeka, KS
  • (620) 275-2254
    1727 E. Kansas Plaza Garden City, KS

Kentucky:

  • (270) 763-0822
    1835 N. Dixie Highway Elizabethtown, KY
  • (606) 324-6441
    21 Russell Plaza Drive Ashland, KY
  • (859) 578-3700
    488 Orphanage Road Covington, KY

Louisiana:

  • (985) 857-9500
    1724 Martin Luther King Blvd. Houma, LA
  • (985) 543-6545
    1748 Sw Railroad Avenue Hammond, LA
  • (504) 464-9696
    3920 Williams Blvd. Kenner, LA

Maryland:

  • (410) 398-9193
    221 Belle Hill Rd Elkton, MD
  • (410) 272-0668
    706 S. Philadelphia Blvd. Aberdeen, MD
  • (410) 665-7405
    7908 Rossville Blvd. Baltimore, MD

Massachusetts:

  • (413) 543-4600
    436 Parker Street Springfield, MA

Michigan:

  • (810) 407-7186
    4200 Miller Road Flint, MI
  • (810) 385-3855
    4783 24th Avenue Fort Gratiot, MI

Minnesota:

  • (763) 205-4570
    13603 Grove Drive Maple Grove, MN
  • (763) 323-4787
    3580 Main Street Nw Coon Rapids, MN

Mississippi:

  • (228) 539-9555
    12255 Hwy 49 North Gulfport, MS
  • (601) 420-9990
    988 Top Street Flowood, MS

Missouri:

  • (573) 651-9188
    130 Vantage Drive Cape Girardeau, MO
  • (417) 336-6297
    3551 Shepherd Of The Hills Exp Branson, MO
  • (660) 646-0047
    719 South Washington Street Chillicothe, MO

Montana:

  • (406) 453-3500
    1624 Market Place Drive Great Falls, MT
  • (406) 655-4453
    570 S. 24th Street West Billings, MT

Nebraska:

  • (402) 293-5696
    1511 Gregg Road West Bellevue, NE
  • (402) 438-0080
    3940 North 26th Street Lincoln, NE
  • (402) 932-4888
    6006 N. 72nd Street Omaha, NE

Nevada:

  • (702) 749-8842
    1445 W Sunset Rd Henderson, NV
  • (702) 685-9595
    1455 South Lamb Blvd Las Vegas, NV

New Jersey:

  • (856) 824-9700
    2904 Rt #130 North Delran, NJ
  • (732) 400-8600
    3520 Us Hwy 9 Freehold, NJ
  • (609) 272-8171
    6725 Black Horse Pike Egg Harbor Township, NJ

New Mexico:

  • (505) 863-3335
    600 N 11th Street Gallup, NM

New York:

  • (518) 862-1520
    1901 Central Avenue Colonie, NY
  • (845) 462-5309
    2345 South Road Poughkeepsie, NY
  • (845) 648-2100
    360 Rt 211 East Middletown, NY

North Carolina:

  • (910) 695-9023
    265 Turner Street Aberdeen, NC
  • (336) 584-3890
    3108 Garden Loop Burlington, NC
  • (704) 549-4555
    7701 N. Tryon Street Charlotte, NC

Ohio:

  • (937) 431-7300
    2490 Commons Blvd. Beavercreek, OH
  • (330) 645-9740
    2819 South Arlington Road Akron, OH
  • (330) 493-6120
    4910 Dressler Road, Nw Canton, OH

Oklahoma:

  • (405) 364-2522
    123 N Interstate Drive Norman, OK
  • (580) 357-5113
    2632 Nw Cache Road Lawton, OK
  • (918) 682-4660
    423 West Shawnee Ave Muskogee, OK

Pennsylvania:

  • (724) 347-2503
    1025 N. Hermitage Road Hermitage, PA
  • (215) 245-5301
    1465 Street Road Bensalem, PA
  • (814) 864-3488
    7500 Peach Street Erie, PA

South Carolina:

  • (843) 525-9896
    122 Robert Small Parkway Beaufort, SC
  • (803) 642-8030
    2265 Whiskey Road Aiken, SC
  • (864) 332-8032
    3546 Clemson Blvd. Anderson, SC

South Dakota:

  • (605) 399-2195
    1180 North Lacrosse Street Rapid City, SD

Tennessee:

  • (423) 894-3337
    1808 Gunbarrel Road Chattanooga, TN
  • (931) 906-9101
    2811 Wilma Rudolph Blvd. Clarksville, TN
  • (423) 473-1662
    350 Stuart Road Cleveland, TN

Texas:

  • (325) 692-4592
    4357 South Danville Drive Abilene, TX
  • (817) 419-9157
    465 East Interstate 20 Arlington, TX
  • (806) 353-3779
    7220 Interstate 40 West Amarillo, TX

Utah:

  • (435) 263-0222
    1379 S Main Street Cedar City, UT
  • (801) 562-4332
    665 East 7200 South Midvale, UT
  • (801) 394-1583
    988 Washington Blvd. Ogden, UT

Golden Corral Emails:

Media
Marketing Inquiries
Sales/ Reservations
info@goldencorral.net
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Golden Corral Customer Service?

Most Popular Number:

(800) 284-5673
Total calls: 1 846 Issues resolved: 29 Last call: Dec 7, 2024
author avatar
PissedConsumer Reporter

There are different Golden Corral phone numbers where customers can contact the company's support team. You can use the toll-free helpline, 1-800-284-5673. If you cannot contact the support team via this number, an alternative is 1-919-782-4880. If you have any questions or inquiries about accessibility, the best phone number for Golden Corral to dial is 1-919-781-9310. In addition to these numbers, the company has published other helplines. Depending upon the location. For instance, if you are contacting a branch in California, the Golden Corral corporate phone numbers are 1-562-925-5557 and 1-626-839-8188. For those in Kansas, it's recommended to dial 1-913-390-0223 or 1-785-273-5354. Since different helplines exist in other states, visiting the company's website and confirming the number before you call Golden Corral is best.

It's easy to contact the Golden Corral corporate office support team by writing an email. The company has published three different email addresses for different for three different distinct purposes. If you have general concerns, such as rewards, gift cards, catering delivery, or any technical problems, it's best to write to info@goldencorral.net. For information and doubts about sales and sales and reservations, the email address is sales@goldencorral.net. There is a separate Golden Corral corporate office email address for marketing inquiries. It is marketing_support@goldencorral.net.

There are many branches of golden coral all across the country. Therefore, the operational Golden Corral hours of each location vary. For the exact opening and closing hours, the company representatives recommend going to the official website, scrolling to the bottom of the homepage, and clicking on all locations. You will be guided to a new page where you will see different Golden Corral locations of the company with their phone number and more restaurant information. For instance, in Decatur, Alabama, the Golden Corral hours start at 11 AM and end at 9 PM Monday through Friday. On weekends, these Golden Corral business hours are between 8 AM and 9 PM. For individuals in Yuma, Arizona, it's best to go to the restaurant's branch between 10 AM and 8:30 PM, Monday through Thursday. On Fridays, the Golden Corral's hours of operation are between 10 AM and 9 PM. The exact hours are applicable on Saturdays. However, on Sundays, the business hours are between 8 AM and 8:30 PM.

Golden Corral has introduced its app to increase the ease of placing an order for delivery or making a reservation for its customers. Head to the Google Play Store or Apple App Store to download the Golden Corral app. This depends upon the smart device you use. Once the app is installed, you must log in to input your details, such as your name, phone number, email address, and location. You can also contact the restaurant representatives through the app by selecting the Golden Corral locations closest to you and clicking the Call Now option. In addition to the ease of reaching out to the support team or ordering your meals, the app also gives you a feature where you can earn rewards and make the most of it.

The company's branches are spread across the country. However, Golden Corral's corporate office is at 500 Trinity Road, SD 309. Raleigh, North Carolina 27612. United States. Individuals can use this Golden Corral address not only to visit and speak to the representatives in person for complex concerns but also to send mail if the concern is regarding the investor and franchising department. Customers can write to PO box 29502, Raleigh, NC 27626. There are many Golden Corral locations in different states. The company representatives recommend you head to the official Golden Corral website and enter the zip code to find the restaurant closest to your location.

Customers can also go to the Golden Corral website and get information about their menus, specials, order placement, online catering, etc. The website also has information about dietary options and nutrition facts. However, if you are still looking for the information you are looking for on the website, scroll down to the bottom of the homepage and click on Contact Us. You will be led to a new page where you must fill out a Contact Us form. Start by choosing the subject for messaging the customer care unit. After that, input your contact details so the Golden Corral customer service representatives can review your form and get back to you. You can inquire about any of the services offered by the company. The nature of the query can also be about donations, sponsorship requests, and employer/ employee relations.

Golden Corral Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Golden Corral Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Golden Corral is 8002845673. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 21% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Golden Corral may ask you for the following information to identify you as a customer: order id or tracking no or email.

View full overview ›
PissedConsumer Club

Contact Information

Golden Corral Website:

Golden Corral Help Center:

Corporate Office Address:

Golden Corral Corporation
5400 Trinity Road, Ste. 309
Raleigh, North Carolina 27612
United States

Other Info (opening hours):

Investors/ Franchasing

Golden Corral Franchising Systems, Inc

P.O. Box 29502,

Raleigh, NC 27626

More contact details

Golden Corral Customer Service Reviews

2.0 / 5
Poor
janet s Shf
Poor customer service

They didnt want to acommodate my medical condition regarding my food intake and restrictions. i will never come back

Read full review
Kyle S Iwo
Complaint of food and employees

My wife and me went to Golden Corral and when we paid for the buffet, the manager charged my wife card 2 times and never provided service, we called the police, and the police said they have 3 days from the time it happened to return the money, or it will be taken to small claims court where there will be charges filled against Golden Corral, and they will have to pay way more then what they took from my wife when she paid for both of our buffet together.

Read full review
Guest-5965091
The manager was very rude and unprofessional.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Charged me the weight of the empty container togo. Waitress didnt know how to use scale.

Got the manager. He didnt know how to use it and still charged the weight of the empty containers in addition to my food.

I asked for his name he didnt want to give it or the number to corporate. Worst experience ever.

Read full review
Guest-5960898
I had a terrible pick up on the 18th of last month. I’ve sent three emails and I’ve called twice. Nobody has called me back about my experience or anything very sad and disappointed that this company
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They treated my son like he stole something and then told me they was just checking so we didnt get in trouble. Butt gave us the same bag that they rummage through and it was a online pick up order.

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How Good is Golden Corral's Customer Service?

Richerd Nsq
Richerd Nsq
Feels Satisfied | Sep 01, 2024

I ready wanted to speak to a real person.Thisvus my second call .I really next a new pay card.and my last year and year before tax documents. Send to 200 Charter lane Apt.106 Macon GA 31210. Veronica Shivers employee that Golden Corral presidential parkway .

Read full quote
Jonquil Wlu
Jonquil Wlu
Feels Disappointed | Aug 01, 2024

I was unable to reach anyone by phone but I did by email. I received a response by the next day and issue was somewhat resolved by the third day. They did give me my points that I had earned but said it showed I got a refund on that purchase which I never did get a refund or ask for one nor did I need one. It became apparent to me that some employee/cashier got a refund on my receipt information and pocketed the money. I don't trust that Golden corral at all. Golden corral did give me my points but I want the corporate office to look into this because if it happened to me they are probably doing this to other customers.

Read full quote
Katlin Kms
Katlin Kms
Feels Disappointed | Jul 24, 2024

No call back no email. What a waste of a rewards program. Will not waste any more money

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Desiray Nof
Desiray Nof
Feels Disappointed | Jul 10, 2024

Alright

Read full quote
Hilari Uym
Hilari Uym
Feels Satisfied | Jun 17, 2024

I did not unsubscribe from Birthday Club in n 2023. I did not use my Birthday Coupon in 2023, but this should not have unsubscribe me. I missed used the coupon and that was a big mistake for me. I did send an email this year 2024, since I never received Birthday Coupon. Birthday was yesterday 6/17/24. Today is 6/17/24. Look forward to using my Birthday Coupon still once received.

Read full quote
Jaxston Qbx
Jaxston Qbx
Feels Disappointed | Apr 30, 2024

Poor food...poor management...poor ownership. I was supposed to be contacted today, but, I guess they were too busy cooking *** poor food and overcharging customers and laughing all the way to the bank.

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Summary of Golden Corral Customer Service Calls

2.3K TOTAL
CALLS
01:36 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Golden Corral?

Product/ Service Question:

  • “Complain about our visit”
  • “I need to have a dinner purchase taken off my card because my friend said she would pay for it after all, I asked the cashier if we could take if off my card and have my friend pay for it instead, she said their was nothing she could do about it.”
  • “I'm interested in buying a golden corral location”

Employment Question:

  • “Trying to get my w2s”
  • “Former employee”
  • “Employment Verification”

Staff Question:

  • “Poor service”
  • “Very bad service”
  • “Trying to speak to a manager at the Cicero, IL location to try to reserve for a party of 25 it's just a recording of what they offer”

Payments and Charges Question:

  • “Dusput over receipt”
  • “Complaint being over charged”
  • “Where's my birthday coupon”

Request for Information Question:

  • “Trying to confirm hours”
  • “No response”
  • “Question restaurant closure Oceanside?”

Account Question:

  • “Unable to log in or reset password. Even after several attempts to do so.and I have receipts that I'm not able to earn credits for because of this issue. When I try to re set password, I have never receive the code to my Gmail account.please help !”
  • “Entering barcode for points within 3 days and cpu says receipt is too old”
  • “Account problems”

Shipping and Delivery Question:

  • Order issues
  • “WHY DID THE RWIN FALLS ,IDAHO LOCATION CLOSE ?”
  • “Need to reach a location for online order”

Cards Question:

  • “Is a VA medical card valid for proof of service and what time does it start”
  • “I need a new pay card I am an employee my name is Veronica Shivers and Macon Georgia Presidential parkway”
  • “Gift cards , can't use”

Refund Question:

  • “Refund”
  • “Complaint and refund”
  • “I would like a refund”

Website/ Application Question:

  • “App issues”
  • “Can not contact restaurant for dinning information;can not go on to restaurants website”
  • “The website won't accept my rewards code”

Return/ Replace Question:

  • “How the change old gmail to new?”
  • “Did not return my credit card, and made no effort to find me in the restaurant when they had it at the register”
  • “Change tax form”

Activation/ Cancellation Question:

  • “To activate a gift card”
  • I need an phone number to call to activate my gift cards
  • “Cancel order”

Other Question:

  • “Discrimination”
  • “Dog in the restaurant”
  • “Curbside Pickup Order”

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