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Contact Golden Corral Customer Service

How to Reach a Person at Golden Corral

Verified Contact Information

Customer Service Number:

  • 1-919-781-9310
Call Now
Send Message

Customer Service:

  • 1-512-973-8264
    Restaurant in Austin, TX
  • 1-704-549-4555
    Restaurant in Charlotte, NC
  • 1-712-366-1832
    Restaurant in Council Bluffs, IA
  • 1-214-339-5799
    Restaurant in Dallas, TX
  • 1-281-974-2750
    Restaurant in Houston, TX
  • 1-317-293-6560
    Restaurant in Indianapolis, IN
  • 1-702-685-9595
    Restaurant in Las Vegas, NV
  • 1-407-788-2700
    Restaurant in Orlando, FL
  • 1-757-499-6528
    Restaurant in Virginia Beach, VA
  • 1-304-903-6869

Accessibility:

accessibility@goldencorral.net

Legal:

privacy@goldencorral.net
Privacy Inquiries
legaldepartment@goldencorral.net

Media:

marketing_support@goldencorral.net
Marketing Inquiries
mediarelations@goldencorral.net

Golden Corral Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Golden Corral Phone Number
1 (919) 781-9310
Average Hold Time
More than 30 min
Average Calls duration
2 minutes
Most Popular Golden Corral Email Address
marketing_support@goldencorral.net
Issue Resolution Rate
Low (4% reported full resolution)
Golden Corral Customer Service Rating
5 out of 5
View full overview

How to Contact Golden Corral Customer Service?

Contacts

There are different Golden Corral phone numbers where customers can contact the company's support team. You can use the toll-free helpline, 1-800-284-5673. If you cannot contact the support team via this number, an alternative is 1-919-782-4880. If you have any questions or inquiries about accessibility, the best phone number for Golden Corral to dial is 1-919-781-9310. In addition to these numbers, the company has published other helplines. Depending upon the location. For instance, if you are contacting a branch in California, the Golden Corral corporate phone numbers are 1-562-925-5557 and 1-626-839-8188. For those in Kansas, it's recommended to dial 1-913-390-0223 or 1-785-273-5354. Since different helplines exist in other states, visiting the company's website and confirming the number before you call Golden Corral is best.

It's easy to contact the Golden Corral corporate office support team by writing an email. The company has published three different email addresses for different for three different distinct purposes. If you have general concerns, such as rewards, gift cards, catering delivery, or any technical problems, it's best to write to info@goldencorral.net. For information and doubts about sales and sales and reservations, the email address is sales@goldencorral.net. There is a separate Golden Corral corporate office email address for marketing inquiries. It is marketing_support@goldencorral.net.

Golden Corral has introduced its app to increase the ease of placing an order for delivery or making a reservation for its customers. Head to the Google Play Store or Apple App Store to download the Golden Corral app. This depends upon the smart device you use. Once the app is installed, you must log in to input your details, such as your name, phone number, email address, and location. You can also contact the restaurant representatives through the app by selecting the Golden Corral locations closest to you and clicking the Call Now option. In addition to the ease of reaching out to the support team or ordering your meals, the app also gives you a feature where you can earn rewards and make the most of it.

Customers can also go to the Golden Corral website and get information about their menus, specials, order placement, online catering, etc. The website also has information about dietary options and nutrition facts. However, if you are still looking for the information you are looking for on the website, scroll down to the bottom of the homepage and click on Contact Us. You will be led to a new page where you must fill out a Contact Us form. Start by choosing the subject for messaging the customer care unit. After that, input your contact details so the Golden Corral customer service representatives can review your form and get back to you. You can inquire about any of the services offered by the company. The nature of the query can also be about donations, sponsorship requests, and employer/ employee relations.

Working Hours & Locations

There are many branches of golden coral all across the country. Therefore, the operational Golden Corral hours of each location vary. For the exact opening and closing hours, the company representatives recommend going to the official website, scrolling to the bottom of the homepage, and clicking on all locations. You will be guided to a new page where you will see different Golden Corral locations of the company with their phone number and more restaurant information. For instance, in Decatur, Alabama, the Golden Corral hours start at 11 AM and end at 9 PM Monday through Friday. On weekends, these Golden Corral business hours are between 8 AM and 9 PM. For individuals in Yuma, Arizona, it's best to go to the restaurant's branch between 10 AM and 8:30 PM, Monday through Thursday. On Fridays, the Golden Corral's hours of operation are between 10 AM and 9 PM. The exact hours are applicable on Saturdays. However, on Sundays, the business hours are between 8 AM and 8:30 PM.

The company's branches are spread across the country. However, Golden Corral's corporate office is at 500 Trinity Road, SD 309. Raleigh, North Carolina 27612. United States. Individuals can use this Golden Corral address not only to visit and speak to the representatives in person for complex concerns but also to send mail if the concern is regarding the investor and franchising department. Customers can write to PO box 29502, Raleigh, NC 27626. There are many Golden Corral locations in different states. The company representatives recommend you head to the official Golden Corral website and enter the zip code to find the restaurant closest to your location.

PissedConsumer Club

Contact Information

Golden Corral Website:

Golden Corral Help Center:

Corporate Office Address:

Golden Corral Corporation
5400 Trinity Road, Ste. 309
Raleigh, North Carolina 27612
United States

How Customers Rate Golden Corral Support?

5.0 / 5
Good

Based on 2.6K calls to Golden Corral customer support through PissedConsumer.com and 4 survey responses.

Total Calls
2.6K
Avg Call Duration
01:35
Issues Resolved
4%

Why Customers Call Golden Corral?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 27%
  • Product/ Service 24%
  • Staff 9%
  • Employment 9%
  • Payments and Charges 8%
  • Request for Information 7%
  • Account 5%
  • Shipping and Delivery 4%
  • Cards 3%
  • Refund 2%
  • Website/ Application <1%
  • Activation/ Cancellation <1%
  • Return/ Replace <1%

Customer Inquiries & Issues

27%
  • "My last experience at 1 of your restaurants"
  • "Reset pass word"
  • "Ha.\n Ving problems pulling up my Golden Corral app."

Product/ Service

24%
  • "Food issue"
  • "Complaining"
  • "Red and pink in my chicken and made a complaint to manager asking for refund and she argued w me saying thats how the chicken is cooked. I told Ive been cooking for years and the chicken should not look like blood. Chicken thigh and chicken wings"

Staff

9%
  • "Very bad manager"
  • "Unsatisfied service at one of the Golden Corral in Flowood MS"
  • "Very poor service to a Veteran"

Employment

9%
  • "Need check stubs"
  • "Trying to get my w2s"
  • "W2"

Payments and Charges

8%
  • "I lost my receipt"
  • "My receipt from pain. My buffet for two people did not go through and credit me. For the meal."
  • "Credit card not accepted, bank says card is ok"

Request for Information

7%
  • "Need help in getting my rewards reactivated"
  • "Need help with login"
  • "Checking on a refund"

Account

5%
  • "Rewards Program"
  • "About rewards"
  • "Redeem reward"

Shipping and Delivery

4%
  • "Did not recieve my extra double points"
  • "Didn't receive my birthday coup"
  • "I have not received my w2"

Cards

3%
  • "Gift card"
  • "Gift card problem"
  • "Gift card not activated I couldnt use it. It was a gift"

Refund

2%
  • "Refund"
  • "I want My money back to me right now"
  • "Complaint and refund"

Website/ Application

<1%
  • "Wanting to download my points"
  • "App frozen"
  • "Points deleted on app cant enter new purchase"

Activation/ Cancellation

<1%
  • "Unexpected Cancellation of order at Weslaco"
  • "To activate a gift card"
  • "I need an phone number to call to activate my gift cards"

Return/ Replace

<1%
  • "How the change old gmail to new?"
  • "Did not return my credit card, and made no effort to find me in the restaurant when they had it at the register"
  • "Change tax form"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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