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Summary of Golden Corral Customer Service Calls

226 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
01:39 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Golden Corral to Ask about:

Employment:

  • “Verifacation of wages”
  • “I'm a current employee, I need a check stub”
  • “W2”

Payments and Charges:

  • “Military discount”
  • “False advertising $6.99 on t.v. charged$7.99+$5.38 for 2drinks”
  • “Non payment”

Staff:

  • “Staff not sanitary”
  • “Customer service complaint”
  • “Was insulted by staff member”

Request for Information:

  • “Donation request”
  • “I have questions about uiur advertisment”
  • “Checking to see if all Golden corral in Ohio prices are the same”

Refund:

  • “Have not received refund”
  • “There was No Air Conditioning at this particular Restaurant and we wasn’t fore warned about this issue and when I spoke with the Manager I was told very rudely that we couldn’t receive a refund”

Shipping and Delivery:

  • “My husband did not get his birthday coupon”
  • “Why the TV advertised one price and when you get there it's a different price”

Product/ Service:

  • “Need to make a reservation at one of your locations for a froup of 50 and cannot get anyone on the phine”

Other:

  • “Roaches crawling on table while eating”
  • “Rude employee”
  • “Plastic in my children’s cotton candy”

About Golden Corral

Top 5 Golden Corral Services

Manager, Sanitary Conditions, Customer Care, Waiter, Cook

Top 5 Golden Corral Products

Buffet, Steak, Chicken, Salad, Fish

Top 5 Likes about Golden Corral

Variety of food, Waitresses, Food, Variety and taste of foodser, Staff

Top 5 Dislikes about Golden Corral

Service, Customer service, Manager, Cleanliness, Staff service food

Summary

Golden Corral is an American company. The company owns and operates a chain of restaurants. The tagline of the company is: "Everyone deserves a good meal". All the menus of Golden Corral include nutritional information. The company operates a web site that offers a number of consumer reviews and consumer satisfaction surveys. With the help of Golden Corral web site it is very easy to locate a restaurant in the United States. Golden Corral is franchised. The company offers an operating partners program. Golden Corral restaurants are well known for their military appreciation and they are very popular with military people.

Golden Corral reviews and complaints

Golden Corral is ranked 89 out of 1297 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISA

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Golden Corral Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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